It’s easy for an LMS to become a migraine for the hospitality industry. A good LMS can be the key to success for your brand, but it doesn’t automatically mean it will be a good fit.
Many factors go into choosing the suitable LMS for your hospitality business. Below we will discuss seven features that you should look at when evaluating LMS options:
Support Mobile Learning
Your learners will be accessing your content across various devices, so your LMS should too. A responsive LMS will streamline the learning process for your staff, allowing them to access content on the go.
An LMS that isn’t responsive will frustrate your staff and cause you to lose business. A good LMS should be accessible on any laptop, smartphone, or tablet device.
Use Blended Learning
Blended learning is an effective way to teach staff new skills and knowledge. It’s a mix of online and offline learning, which can be tailored to the needs of your business.
For example, if you’re training front-line staff on customer service, you can use a blended learning approach. This could involve an online course on customer service followed by a face-to-face workshop.
The benefit of blended learning is that it allows your staff to learn at their own pace and in their own time. It also gives you the flexibility to tailor the teaching to the needs of your business.
Support Franchisee
If you have a franchise business, you need an LMS to support your franchisees. A good LMS will have the ability to create and manage multiple brands.
It should also have the ability to track franchisee performance and compliance. This will help you to monitor and improve the performance of your franchisees. Franchisees are an essential part of your business, so you need an LMS to support them.
Reduce Administrative Burden
Your LMS should make your life easier, not harder. It should reduce the administrative burden of managing your learning and development programs.
A good LMS will automate many tasks associated with managing a learning program. This includes creating and managing courses, enrolling learners, and tracking progress.
It should also provide reporting features that allow you to track the performance of your learners. This will help you to identify areas where your learners need improvement.
View Dynamic Report
You need to be able to track the performance of your staff. A good LMS will have the ability to generate reports on the progress of your staff.
This will allow you to identify areas where your staff needs improvement. It will also allow you to track your staff’s progress over time.
A good LMS will have the ability to generate reports in real-time. This will give you the most up-to-date information on the performance of your staff.
Improve Communication and Collaboration
An LMS will improve communication and collaboration between your staff. It will allow them to share information quickly and easily. It will also help them to work together more effectively.
Also, LMS like Discoverlink will have the ability to create group projects. This can be an excellent way for your staff to team up and learn new skills. Additionally, Discoverlink will allow you to share your documents with your staff.
Gamification
Gamification is a great way to engage and motivate your staff. A good LMS will have the ability to gamify the learning process.
This will make the learning process more fun and engaging for your staff. It will also motivate your team to complete the training.
For example, you could gamify learning by adding points and badges. This would create a leaderboard that motivates your staff to complete the training.
Final Thoughts
A good LMS will have the ability to support your hospitality business. It should be able to support mobile learning, blended learning, and franchisees. It should also have the ability to reduce the administrative burden of managing your learning and development programs.
